T&C's

Our business address is - Viewpoints Gallery, 24b St. John's Street, Keswick, CA12 5AS Telephone 017687 74449. VAT Registration No - 982 6237 90

Website payments are processed by PayPal. You can pay using your PayPal account if you already have one or with any debit/credit card if you don't. When you have placed an order and the payment has been authorised we will confirm receipt and also give you an estimate of when your order will be despatched. If you prefer to order by phone please call Viewpoints Gallery on 017687 74449. Sorry but we can no longer accept payments by cheque.

All prices quoted are in UK Pounds Sterling and include UK postage and VAT. Items are despatched depending on size by either Royal Mail 2nd class or Parcel Force 48 hour services. Most orders are despatched within 48 hours but please allow up to 10 days for delivery or 21 days in the case of canvas's. We can post most items overseas with the exception of canvas's but please contact us before placing your order so that we can give you an estimate of the additional postal charges.

Its an obvious one but please ensure your delivery address is correct as I cannot be held responsible if you provide incorrect information.

If you are unhappy with your purchase for any reason please return it in its original condition within 21 days ideally with a tracked service and I will be happy to give you a full refund. I’m sorry but I cannot refund the return postage unless it is due to a fault with the item. If you are returning anything please drop me a line just to say its on its way.

Photographs

All photographs include a white border and are hand titled and signed. We print to order using quality heavy weight semi gloss photographic paper. We try to despatch smaller photographs ready mounted, larger ones are posted without mount rolled in a stout postal tube ready to be handed over to your local framer. If you need any further information about this please drop us a line.

Greetings Cards

Greeting cards are semi gloss photographic quality, blank for your message, cellophane wrapped, complete with quality envelope.

Canvas Prints

Our canvas's are printed on heavy weight high quality photographic canvas and image wrapped so there are no unsightly white edges to the canvas. The prices include an additional £15.00 or £25.00 depending on size for UK courier delivery - sorry but we cannot post canvas prints outside the UK. No postage of course if you can pick your canvas up from the gallery in Keswick We aim to print and post within about a week but please allow up to 21 days for delivery.

Privacy Policy

Viewpoints Gallery are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you could be identified when using this website you can be assured that it will only be used in accordance with this privacy statement. Viewpoints Gallery may amend this policy at any time by updating this page. This policy was last updated 20/12/2023.

What we collect

We may collect the following information in order to process your purchase or enquiry: name, contact information, including email address. We may contact you by email, mail or text regarding your order. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online. Viewpoints Gallery does not retain any of your personal information once your order or enquiry has been fulfilled.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Cookies are however required to use and manage a website and to use the shopping cart facility.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. We cannot therefore be responsible for the protection and privacy of any information you provide whilst visiting such sites and they are not governed by this privacy statement. You should exercise caution and consult the privacy statement applicable to the website in question.

Personal information

We will not sell, distribute or lease your personal information to third parties unless required to do so by law. Viewpoints Gallery does not retain any of your personal information once your order or enquiry has been fulfilled. If you have any further questions please do not hesitate to contact us.


** As with any fine art, for maximum fade resistance photographic prints should ideally be displayed under glass and away from direct heat and light sources. Please note that images are for domestic use and may not be reproduced or used commercially in any way without permission **